Boiler Servicing & New Boiler Installations in St Austell


Order before 3pm today and we can install next day

We have over 40 years experience installing boilers, from every make and model, so there’s  nothing we can’t fix.

  • Local, trusted family business since 1980
  • Up to 12 years guarantee
  • Quick and discreet installation
  • Flexible finance options available
  • Covering all of St Austell and Cornwall
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St Austell’s local plumbers & gas engineers

The Custom Heat team are ready and waiting to take care of all of your plumbing and heating needs in St. Austell and the surrounding areas. We offer boiler installation, boiler repairs, boiler servicing and plumbing services to home and businesses in St Austell. With over 40 years experience in the industry and qualified, dedicated plumbers and gas engineers, your plumbing and heating is safe with us.

Nearby to St Austell? We also serve the following areas around St Austell and further afield,

  • Lanjeth
  • Treverbyn
  • Trethurgy
  • St Blazey
  • Kestle
  • Grampound
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01208 244024

Trewint Farm,
PL30 4HX

General Enquiries

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    Local plumbers and gas engineers in St Austell

    We provide a range of services across St Austell and surrounding areas, such as Fowey, Lostwithiel, Par, Mevagissey, and Charlestown.

    Alongside our standard boiler service, repairs and installations, we also offer a bespoke bathroom fitting and design service, carried out by our specialists to the highest possible standard. Whether you’re looking for boiler services, a new bathroom, or a boiler care plan, our Northampton team of exceptional heating and gas engineers will provide you with the very best service.

    Tony Peck

    South West Manager

    Tynan Jones

    Gas Engineer

    Ryan Wills

    Plumbing Engineer

    Lee Foord

    Gas Engineer

    We’re making an impact in your area

    Accredited Partners for Worcester Bosch

    As accredited partners of Worcester Bosch, we are able to offer a full 10 year parts and labour guarantee.

    Unlike all other boiler guarantees, a Worcester Bosch guarantee also covers the Worcester system filter and external Worcester Bosch controls.

    Worcester Bosch Logo


    We recommend that you have your boiler serviced annually. Regular servicing helps ensure that the boiler operates efficiently and safely.

    A new boiler should typically be serviced annually. During a service, the technician will check for gas leaks, inspect the components, clean parts if necessary, and ensure the boiler is running efficiently.

    Our boiler service involves checking for gas and CO2 leaks, inspecting all components to ensure they are functioning efficiently and according to manufacturing standards, cleaning parts if needed, and making sure the boiler is operating effectively.

    A boiler service usually takes between 30 minutes to an hour, although this can vary depending on the condition of the boiler.

    For safety and regulatory compliance, it is advisable to have your boiler serviced by a Gas Safe registered engineer.

    The installation time for a new boiler typically ranges from 1 to 3 days, depending on the complexity of the job.

    The cost of a new boiler can vary significantly depending on the type of boiler, its capacity, and the complexity of the installation. For an accurate quote, please contact us directly.

    The ideal boiler for your home depends on various factors, such as the size of your home, the number of bathrooms, and your heating needs. Common types include combi boilers, hybrid boilers, and regular boilers. Consulting with a heating professional can help you determine the best option for your specific requirements.

    Indicators that your boiler might need replacing include frequent breakdowns, increasing energy bills, and the boiler being over 15 years old. Additionally, if the cost of repairs is more than half the price of a new boiler, it might be more cost-effective to replace it.

    In most cases, planning permission is not required for installing a new boiler. However, if you reside in a listed building or a conservation area, you may need special permissions. Regardless of your location, it’s essential that the installation adheres to building regulations to ensure safety and compliance.

    We strongly recommend that you hire a qualified professional to install your boiler, particularly if it is a gas boiler, to ensure safety and compliance with regulations.

    Keep in mind that regulations and best practices can vary depending on your location, so it’s advisable to consult with local experts or regulatory bodies when planning boiler installations or servicing. This approach not only ensures safety but also helps in maintaining the efficiency and longevity of your boiler.

    We don’t tend to look at radiators during boiler inspections, but some technicians might – it depends on what the problem is. If you have mentioned specific issues that involve a radiator, we’ll look at it.

    If you want to radiators checked, you might fall into a central heating system check or a power flush service. Make sure you check what you want checked when booking a service.

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